Política de envío

Shipping Policy — Nexurona

Where We Ship
We currently ship to Australia only.

Processing Time
All orders are processed within 1–3 business days after payment confirmation.

Delivery Time
Once dispatched, orders typically arrive within 7–12 business days. Delivery times are estimates and may vary slightly depending on your location within Australia.

Shipping Cost
Free shipping on all orders to Australia. No minimum spend required.

Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number within 2–3 business days.

Delays
Nexurona is not responsible for delays caused by customs, natural events, or carrier issues beyond our control. If your order hasn't arrived within 15 business days, please contact us at support@nexurona.com and we'll investigate immediately.

Lost or Missing Orders
If your order is marked as delivered but you haven't received it, contact us within 7 days and we will work with the carrier to resolve the issue.

Contact
For any shipping questions: support@nexurona.com